We're here
to help.

Start with the answer.

• The FAQ Pricing, Premium, accounts, and how the songs work.
• Email us A bug, a login, or a charge. Say what you were doing, and which device.
• Another team Press, privacy, and partners go to their own inboxes.

If something breaks.

• Won't open. Force-quit, then update the app. Restart the device if it still fails.
• No sound. Check the volume and silent mode. Wired audio is steadier than Bluetooth.
• Won't sync. Use a steady connection. Close the app and open it again.
• Can't sign in. Sign out, then back in. The reset link goes to your email. Check spam.

Still stuck.

We read every message. A reply usually comes within a day or two, on business days.